Tuition Refund Policy
We understand that circumstances may change, and we strive to provide a fair refund policy for our students’ school fees. Please take note of the following refund policy:
1. Refund Period: Tuition are refundable before 2nd class day of the academic term. For example, if school open at 8/13 (1st class day), then tuition are refundable until 8/20 (2nd class day). The last day to request refund is 8/19 which is one day before 2nd class day.
2. Refund Amount: During the refund period, eligible students will receive a full refund of their paid school fees.
3. Refund Request Procedure: To initiate a refund, please submit a written refund request to the school’s administration office within the two-week period. The request should include your full name, student ID, contact details, and the reason for the refund.
4. Verification and Processing: The school administration will review the refund request and the provided information. Refunds will be processed within 15 business days from the date of the request.
5. Documentation: Students must provide valid supporting documentation, if applicable, to substantiate their refund request. This could include medical records, legal documentation, or other relevant evidence.
6. Non-Refundable Fees: Please note that certain fees, such as registration fees, admission fees, and non-tuition-related fees, are non-refundable under any circumstances.
7. Transfer of Fees: Refunds will be issued to the original payer in the same form of payment that was used for the initial payment. Refunds cannot be transferred to another student or account.
8. Contact Information: For any questions or concerns regarding the refund policy or the refund process, please contact the school administration at firstname.lastname@example.org
We value our students’ commitment to their education and are dedicated to providing transparent and equitable refund procedures. Please review this policy carefully and don’t hesitate to reach out if you have any further questions.